January 11, 2006

Clean up continued ....


One clean up issue that needed attention urgently was a resident’s lot and the empty lot next to his that he was using as an automotive repair lot. He had several sheds full of auto parts and debris everywhere. As he worked on vehicles his buddies would come over early in the morning and start drinking beer and hanging out. Of course this needed to stop immediately, the notices were sent out, I talked to him in person, and court papers were filed. Every city or township has it’s own rules and regulations and as silly as some of them seem you cannot circumvent them. In this case I was required to give the resident 60 days before I could remove him from the park. This meant he would have to remove his home as well as himself from the property. I knew he did not have the money to have his home moved from the park, I knew I did not want his home, so I made a deal with him, you find a place for your home to be moved to and I will have it moved there. The resident found a run down park that would accept his home and I paid for the moving. On the surface this may seem like a foolish thing to do, but sometimes even the decision maker cannot see the full impact of a decision, sometimes you just have to listen to your gut and keep moving forward, knowing these things need to be done.

The results, I was in the office one afternoon and a resident came in to pay her lot rent, as I finished signing the receipt I stood up and handed it to her, as I did so she said to me I need to give you a hug. I chuckled as I asked her why, she replied, anyone who could rid us of Eddie the auto mechanic and his drinking buddies deserves a hug. A 20 minute conversation ensued in which she expressed her feelings about the drinking and filth that surrounded Eddies lot and how uncomfortable everyone was about it. She thanked me repeatedly and talked about how some of her friends who visit her regularly had expressed interest in possibly moving to the park because of the positive changes going on. Numerous other residents have also commented on Eddie being removed and the improvement it has made. I have since sold 2 doublewides we rehabbed within two lots of Eddies old lot, that would not have happened if he was still there. Moving him out was worth every penny and more. I couldn’t have imagined how much this one cleanup issue would positively impact my residents and the park overall.

The point is, removing this one person has given the residents hope again that after so many years of the same old thing, someone is making a difference, the management and the ownership of the park care. When you make believers of your residents the word will get out to the surrounding community and people will start seeking you out, the best kind of advertising possible.



Posted 4 years, 6 months ago on January 11, 2006
The trackback url for this post is http://mobilehomeuniversity.com/blog2/bblog/trackback.php/18/
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